
Running a small business presents a lot of big challenges, and the first big one is keeping the doors open for those crucial first few years. No matter how good that the product or service may be, there are no guarantees that the customers will come. That’s why it’s so important for small business owners to take good care of their customers, and to do what it takes to get them to keep coming back (and referring their friends). The number of years that a company has been in business doesn’t tell you everything, but it tells you a lot!










